Information We Collect

We will collect and process the following personal information about you:

• Name
• Email Address
• Mobile Number
• Address / Work Address

How We Use Your Information

We will use the information that we collect about you for the following purposes:

• Marketing and promotional communications
• Customer support and service-related communication

We always take the consent of our user first if we have to use their information for facilitation . We will use your information only after receiving your consent and only for the purpose(s) for which you granted consent unless we are required to do otherwise by law.

How We Share Your Information

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

• Advertising service providers
• Sponsors and partners
• Marketing agencies
• Analytics providers
• Data collection and processing partners

Only for the specific purpose(s) we provide the personal information to the third parties and not to keep it longer than necessary to achieve that purpose.

We may also disclose your personal information in the following cases:

1. To comply with applicable laws, regulations, court orders, or legal processes under Indian law;
2. To enforce our agreements, including this Privacy Policy;
3. To respond to claims that your use of the Service violates any third-party rights.

In the event that the Company is merged, acquired, or restructured, your information may be transferred as one of the business assets to the new owner.

Retention of Your Information

After users close their accounts, we will keep your personal information with us for anywhere between 90 days and 2 years, or for as long as necessary to carry out the purposes for which it was collected, as described in this Privacy Policy.

There may be circumstances where we will have to keep some information for a longer time in order to comply with applicable Indian laws, to maintain records, to do reporting, to enforce legal rights, to prevent fraud, and for other legitimate business purposes. Any remaining anonymous data and aggregate data, which neither directly nor indirectly identify you, may be stored for an unlimited period of time.

Text Message Communications

We might send you service related communications via text messaging (SMS/WhatsApp). Normal message rates could apply, and the number of messages may depend on how you use the Service.

Your mobile data won’t be given to any third parties or affiliates for marketing or promotion purposes. Besides that, all categories exclude text messaging originator opt, in data and consent; such details won’t be disclosed to anyone outside our company.

Opt-Out of Text Message Communications

You are free to not receive texts from us by replying STOP to any message or by reaching us through our official communication channels. This will stop messages from that particular phone number.

There may be essential service, related and non, marketing messages, which you may also receive, where the law permits these.

Your Rights

In accordance with applicable Indian laws, including the Information Technology Act, 2000 and related rules, you may have the right to:

• Access your personal data
• Correct or update your personal data
• Request deletion or erasure of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the appropriate statutory authority

You can opt-out of receiving direct marketing communications or any profiling carried out for marketing purposes by contacting us.

Please remember that if you do not allow us to collect or use certain types of personal information, or if you withdraw your consent to process those required types of personal information, you may not be able to access some services.

Tracking Technologies and Cookies  

We utilize related technology and cookies to facilitate the use of our website and to determine how you use it. To learn more about how cookies are used on our sites and what options you have around these technologies, refer to our Cookie Policy.

Security

We place a high value on protecting your sensitive information. Our methods are in compliance with Indian legal standards for securing personal data by utilizing reasonable methods of safeguarding it from being lost, misused, accessed by an unauthorized party, or altered.

Because of possible risks involved in using Internet systems, we cannot ensure full security. You therefore accept full responsibility for transmitting information to us because it is done entirely at your own risk.

Third-Party Links & Use of Your Information

We wish to advise you that this Privacy Policy does not cover any third party’s website(s), nor are we responsible for the content and/or operation of such website(s). 

We recommend that you read and fully understand the privacy policy of any third-party website before visiting or using that third party’s site.

Grievance Officer / Data Protection Contact

In case of questions, issues, or complaints about the processing of your personal information please reach out to our Grievance Officer as follows:

SCF-88, 1st floor, Phase 11, Sector 65, Sahibzada Ajit Singh Nagar, Punjab 160062

If any complaint is made in regards to your information, we will deal with it in line with the laws and regulations of India.